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Why Choose BOLON?

BOLON combines features of both textile and resilient flooring which give a unique set of benefits to the user. For specific features and benefits, download our Features & Benefits document.

What Is The Lead Time For BOLON Product?

If stock held in Australia:

The Andrews Group continues to develop its stock holding in Australia to meet the demands of the local market, as the product range is being accepted and specified on an ever increasing basis. Stock is held in our Melbourne warehouse for distribution throughout the country. Delivery times will vary, dependent on location, but will be despatched in 48 hours in most cases. For current stock holdings, please contact The Andrews Group customer service on 03 9827 1311 or [email protected].

If stock held in Asia:

BOLON Sweden has set up a warehousing facility in China to facilitate deliveries into the Asia-Pacific region. This will allow access to BOLON stock on a 4 week lead time.

If stock held in Sweden:

The main warehouse for BOLON is situated in southern Sweden. Delivery from their stock is available to Australia on an approximately 8-10 week lead time.

Special orders:

BOLON has the ability to produce to custom demand, subject to minimum quantities and time frames. For more information, please contact The Andrews Group.

What Is The Price of BOLON Product?

BOLON is manufactured in a variety of designs and qualities to offer the complete spectrum of commercial and residential possibilities. The current range has 11 collections, with varying price points. Other variable factors include quantity and lead time.

BOLON is comparable in price with other high quality flooring products and for a specific quotation, The Andrews Group Customer Service will be pleased to assist.

In What Formats Is BOLON Available?

BOLON is produced in roll form (2m wide x 25m long) and modular tiles (500mm x 500mm) for loose lay. Please see the individual designs for the available options on each product. The new Silence Collection is also available in plank form in some designs and also with a cushioned (ISI) foam backing. BOLON roll material is also available in a variety of different shaped formats to allow even more creative options. For more information on these please refer to the BOLON Studio section of our website or contact The Andrews Group Technical Assistance.

How Is the Flooring Constructed?

The top layer (the weave) is fused with the backing, which consists of PVC and an integrated layer of glass fibre.

Is It Possible to Request a Customized Solution (Color, Shape or Image)?

Yes, within certain parameters. The Andrews Group has the ability to produce custom shapes and designs in its Melbourne warehouse. Please contact us for your specific project requirements.

Is It Suitable for High Traffic-areas?

Yes. BOLON flooring is tested to the EN 15114 standard for textile floor coverings and its stress classifications, as defined in EN685. Floors are graded into different classes according to their resistance to wear: class 31 for light traffic, class 32 for moderate traffic and class 33 for heavy traffic. All of BOLON’s standard collections have class 33 or 32 ratings which means they are suitable for hotels, shops and offices. Class 33 is recommended for high traffic areas, such as shops, open-plan offices and public halls.

BOLON flooring is not an entryway flooring system and does not keep moisture or dirt form being tracked indoors. On the contrary, BOLON flooring should be completed with an effective entryway system that stops dirt and moisture at the door.

Is It Suitable for Hospitals?

Yes, in treatment rooms, corridors, guest rooms, cafeterias and other public areas. Bolon is not recommended in surgery rooms. For more information, download our Health and Aged Care brochure.

Is It a Residential Product?

BOLON is a professional floor covering for commercial areas where all technical properties of the material correspond to this use. We focus on installation in offices, hotels and retail stores, as well as healthcare and education. However, BOLON is often used for residential projects as well.

Can BOLON Be Used Outdoors?

The product can be used externally however we would strongly recommend discussing your application with us beforehand.

Can BOLON Be Used Over Underfloor Heating?

Yes, under certain conditions. For specific information on this, please refer to the BOLON fact sheet available from The Andrews Group.

Is BOLON Antistatic?

BOLON conforms to the requirements of ISO 1815 in respect of static charge. BOLON does not actively generate static charge when walked on. It does not dissipate introduced charge. It can be described as ‘non-static’. BOLON can be used in areas where computer equipment is installed, but should not be used where there is a requirement to eliminate static risk altogether (e.g. sensitive electronic manufacturing or volatile substance production). There are specialist products designed for such installations. Please consult The Andrews Group Technical Assistance for further details.

Is the Flooring Slippery?

Australian, New Zealand and Asia certification for BOLON includes a slip resistance assessment. The material has been tested to Standard AS/NZS 4586-2013. The test results indicate a good level of slip resistance. Test reports are available on our Technical Certification and Documents page.

Is BOLON Waterproof?

BOLON is impervious to water and will not be damaged by water, however it should not be used in areas where a safety flooring is required. In areas where water is likely to be occasionally present, please consult with The Andrews Group Technical Assistance for specific installation requirements.

What Is the Fire Rating of BOLON?

BOLON flooring complies with the requirements of the National Construction Code (NCC) in Australia and New Zealand. It has been tested to International Standard ISO 9239.1 which is called up in the Building Code. Test reports to this standard are available on our Technical Certification and Documents page.

BOLON has also been tested for use as a wall covering to AS/NZS 3837 as required in the Building Code. The report is available our Technical Certification and Documents page.

What Are the Sound Insulation Properties of BOLON?

Impact sound insulation varies for different products from 11dB to 17dB, dependent on product construction. Please contact The Andrews Group for further details.

Can Office Castor Chairs Be Used On BOLON?

Yes, the surface texture of BOLON makes rolling castor wheeled chairs very easy. BOLON has been tested for continuous use under castor wheeled traffic. Ensure the chairs have (non-rubber) nylon/polyamide castors (these are standard in most models).

Does the Floor Show Visible Marks/Color Difference on Areas Where Items (Furniture, Machines Etc) Have Been in Situ after Removing Them?

BOLON can indent if enough weight is applied for a long enough time. BOLON is a resilient flooring however, and it will recover over time. This process can be assisted by using hot water – further details from The Andrews Group Technical Services.

When using the flooring in conjunction with furniture, it is a good idea to ensure the furniture feet are not made of rubber, as this can discolour the material over time.

Can BOLON Be Used To Make Rugs?

Yes, this is a popular use for the product. Please consult with your local representative on product and design options.

Can BOLON Be Used In Entrance Areas Of Buildings?

Yes, BOLON can be used in all public areas of buildings, including foyer spaces. Please bear in mind that at the entrance to public buildings, an appropriate entrance matting system should be incorporated to remove dirt brought in by foot traffic.

How Is the Durability of BOLON Material?

BOLON is classified according to the international standard for durability – EN685. Depending on product use classification is 32 (General commercial) or 33 (Heavy commercial). Further details available from The Andrews Group Technical Services.

Where Do I Find Installation Guides and Technical Information?

You can read more about installationmaintenance or find technical documents related to your product.

How Is BOLON Installed?

There are a variety of installation techniques for different situations and for different product constructions (e.g. wall, tile, roll, shapes). Please refer to The Andrews Group Technical Assistance for specific guidelines for your requirements.

What Kind of Glue Should Be Used for BOLON?

The type of adhesive recommended is dependent on the application. Recommendations are available on the BOLON fact sheets available on our Technical Certification and Documents page. For further information and advice, please contact The Andrews Group Technical Services.

Can BOLON Be Used With Underlay?

Yes, BOLON can be installed with underlays for several functions, such as acoustics, over damp subfloors and underfoot comfort.

Please consult The Andrews Group for specific recommendations.

Can It Be Installed in Bathrooms, Stairs, Walls, Ceilings?

Yes, dependent on the area. Contact The Andrews Group for more information and assistance.

Can BOLON Flooring Be Installed on Chipboard, Plywood and Concrete, Porcelain and Ceramic Flooring?

Yes, BOLON can be installed over most smooth, flat and level surfaces. For specific project advice, please contact The Andrews Group Technical Services.

Can BOLON Be Used Over Access Floors?

Yes, BOLON is made in modular tile format so that it can be installed with a loose lay technique, which allows easy removal to gain access to the subfloor. Please consult The Andrews Group for advice on your particular installation requirements.

How Do I Clean the Flooring?

BOLON flooring is simple to take care of – with a vacuum cleaner, scrubbing brush and stain remover, 99% of cleaning needs can be accomplished. You can read more about cleaning from our maintenance guidelines.

How Is BOLON Maintained?

Cleaning of BOLON generally follows that of a textile product, with vacuuming being the main cleaning process. Dry vacuum on a regular basis, and wet vacuum/scrub periodically. For more detailed guidelines, please refer to BOLON maintenance sheets available from The Andrews Group.

What Should I Do If a Small Area Is Damaged?

If a small area has been damaged, it can be repaired by using the double cut method. A video showing this process is available on our Installations page.

If an area is likely to be prone to damage, it is recommended to use BOLON in tile format, as these can be easily replaced.